Imposter syndrome – what can you do differently to diminish its presence?

The dread you feel of being ā€˜found out’. The anxiety and foreboding that the ā€˜fraud’ will be revealed one day. That you have been lucky in your career stints, the bosses and peers you have met. The new role will reveal not your hidden potential, but your actual incapacity. Like me, perhaps when you commit to an audacious …

Culture Starts on Day Zero

Last year, a coach I deeply respect told me a story I often keep going back to whenever the topic of culture comes up. For several years, she had worked with a founding CEO whose journey is the kind that gets told at start-up conferences. She bootstrapped the company from nothing and, over a decade, …

A Case for Leaning In

On January 7, 2002, Paul Levy became CEO of Beth Israel Deaconess Medical Center in Boston, a hospital reeling from a difficult merger and years of deficits. Levy was an unusual choice to fix it, not a doctor, no clinical background, an outsider walking into a building full of specialists. The obvious move for an …

The Case for a Strong Middle

A new strategy is announced on Monday. By Wednesday, budgets are being revisited, someone is worried about their role, and delivery is still expected to continue as planned. Almost none of that gets resolved by the strategy document. It gets ​uravels, or doesn’t, ​at one layer: ​that of the manager​s standing between the decision and …

​A Nudge towards Nudges

As facilitators, we rarely witness this moment.​ It’s the three weeks later moment, when one of the participants is sitting in a difficult performance conversation. Or walking into a board review. Or deciding whether to ask one more question instead of rushing to an answer. Those are the moments that determine whether the work has actually …