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Balancing Power and Empathy to Redefine Leadership for a Complex World

For decades, women in leadership have often been criticized for qualities like empathy, collaboration, and vulnerability—traits dismissed as “soft” or “unprofessional” in traditional corporate environments. Yet, as workplaces grapple with the complexities of today’s world, these very traits have emerged as critical to success. Consider Jacinda Ardern, the former Prime Minister of New Zealand, whose …

You don’t have to be a know-it-all to lead

A senior leader I work with said something that rings true for most leaders: “Everyone expects clarity from me. But I’m figuring things out just like everyone else.” That sentence captures a quiet truth of leadership today. The world keeps shifting, technology, geopolitics, even what people want from work, and what work expects from its …

The Heat That Forges Teams: Conflict as a Leadership Muscle

When I first read Patrick Lencioni’s The Five Dysfunctions of a Team, one phrase jumped off the page: fear of conflict. It triggered a memory from my early career, sitting in a leadership meeting where a young manager disagreed openly with the CEO. The room went still. You could almost hear people silently begging, please …

The Sock that Showed Up in Between a Deck Review: Balancing the Two Addresses of a Leader

This is back in the day when we only had landlines. My father was a General Manager of this large pharmaceutical company. He used to keep so busy that I rarely saw him much on weekdays. However, almost every day after school, I’d dial the landline number of his office (I didn’t know the extension). …

How I became an entrepreneur

Dancing on the Shaky Bridge: Leading in a World That Won’t Stand Still

A few years ago, I had a moment of realization that changed the way I think about leadership. I was working on a particularly thorny challenge one of those problems that doesn’t have a clear solution, just layers upon layers of shifting variables. At some point, I found myself longing for a simpler time, a …

Taming the Complexity Trap

The Leadership Catch-22: Why Complexity Trips Us Up (and How to Beat It) A funny thing happens when we face complexity: instead of leaning into it with curiosity, our nervous system often sounds the alarm. Fight, flee, freeze anything but engage. It’s as if our brain mistakes a messy spreadsheet or an uncertain future for …