This is back in the day when we only had landlines. My father was a General Manager of this large pharmaceutical company. He used to keep so busy that I rarely saw him much on weekdays. However, almost every day after school, I’d dial the landline number of his office (I didn’t know the extension). …
Why AI Anxiety in Creative Work Is Real — and What to Do About It By someone who once spent three days choosing the right shade of teal for a pitch deck — and still thinks it mattered. I started my career in advertising, back when vector logos were guarded like family secrets and nobody …
A few years ago, I had a moment of realization that changed the way I think about leadership. I was working on a particularly thorny challenge one of those problems that doesn’t have a clear solution, just layers upon layers of shifting variables. At some point, I found myself longing for a simpler time, a …
Yes, we know—it’s a bit of a cliché to start a Women’s Day post with Maya Angelou. But honestly, nobody puts it better than she does. So sometimes, cliches are good. “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them …
The Leadership Catch-22: Why Complexity Trips Us Up (and How to Beat It) A funny thing happens when we face complexity: instead of leaning into it with curiosity, our nervous system often sounds the alarm. Fight, flee, freeze anything but engage. It’s as if our brain mistakes a messy spreadsheet or an uncertain future for …
𝐈𝐟 𝐘𝐨𝐮𝐫 𝐀𝐧𝐬𝐰𝐞𝐫 𝐭𝐨 “𝐇𝐨𝐰 𝐀𝐫𝐞 𝐘𝐨𝐮?” 𝐈𝐬 𝐀𝐥𝐰𝐚𝐲𝐬 “𝐈’𝐦 𝐁𝐮𝐬𝐲,” 𝐈𝐭’𝐬 𝐓𝐢𝐦𝐞 𝐭𝐨 𝐏𝐚𝐮𝐬𝐞. How often do we respond to “How are you?” with “I’m busy” as if that somehow validates our worth? Jennifer Garvey Berger’s conversation on The Conscious Hospitality Podcast with David Arraya made me realise that busyness is often a mask. …
More often than not, the greatest obstacles we face aren’t external challenges they’re the mental traps we’ve unconsciously created within ourselves. These subtle yet powerful barriers can cloud our judgment, limit our growth, and obscure our path to authentic leadership. And lead us to look for external solutions when the challenges (and hence solutions) potentially …
Imagine being in the captain’s seat of a ship navigating stormy, uncharted waters. The map? Outdated. The weather forecast? Unreliable. The crew? Looking to you for direction. As a leader, it can feel paralyzing when you don’t have all the answers. But here’s the twist: leadership in complexity isn’t about certainty’ s about communication. Jennifer …
On January 27, 1967, a cabin fire occurred during a pre-launch test of the Apollo 1 spacecraft, resulting in the tragic deaths of all three astronauts aboard: Gus Grissom, Ed White, and Roger B. Chaffee. A huge blow to the morale of the team and the engineers at NASA. A massive overhaul ensued in engineering, flight …
In 1911, Endicott, New York, a company called “Computing-Tabulating-Recording Company (CTR)” was founded by Herman Hollerith, Charles Flint and Thomas J. Watson Sr. A company we now know as IBM. The founders enshrined three core values into the company: “Respect for the individual”, “The best customer service” and “The pursuit of excellence”. The values that were meant …
