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Imagine being in the captain’s seat of a ship navigating stormy, uncharted waters. The map? Outdated. The weather forecast? Unreliable. The crew? Looking to you for direction. As a leader, it can feel paralyzing when you don’t have all the answers. But here’s the twist: leadership in complexity isn’t about certainty’ s about communication. Jennifer …
Have you ever felt like the rules of the game are changing faster than you can adapt? That no matter how much expertise or experience you bring to the table, the challenges you face seem messier, less predictable, and harder to solve? I see this all around us today. The corporate world, especially in India, …
Ed Catmull, the co-founder of Pixar, has been known to say that he considers smart people, working together as more important than good ideas. To some that is quite shocking, coming from a creative powerhouse that has spawned ideas into blockbusters. But, a closer look at Pixar’s culture reveals that collaborating may actually be Pixar’s …
In 1911, Endicott, New York, a company called “Computing-Tabulating-Recording Company (CTR)” was founded by Herman Hollerith, Charles Flint and Thomas J. Watson Sr. A company we now know as IBM. The founders enshrined three core values into the company: “Respect for the individual”, “The best customer service” and “The pursuit of excellence”. The values that were meant …
In 1978 in a quaint town in Vermont, USA there existed a small ice cream company called Ben & Jerry’s. Childhood friends Ben Cohen and Jerry Greenfield who couldn’t make it to medical school or sell enough pottery, discovered their passion for creating unique and indulgent ice cream flavours. Having done a $5 correspondence course …
V leads product development in a software development company. In one of our coaching sessions she shared that she is noticing a concerning pattern during her Monday morning team meetings.* Instead of starting the week with energy and enthusiasm, there is an ‘eerie air of despair’ in the room. The dull energy is palpable in …
In March 2020, as Covid-19 spread rapidly around the world, the cards seemed stacked against Airbnb. With lockdowns and social distancing measures in force, global travel ground to a halt and within eight weeks the accommodation-booking platform lost 80% of its business. The pandemic could signal the end of a 12-year successful run of the …
We want to share a story with you; a true story. The setting is a corporate boardroom after a poor quarter. The Managing Director asks, very calmly, but seriously, on how the team feels the quarter went. One by one, each functional leader speaks. Each of them is well prepared, anticipating the question and keen …
‘I’m so used to focusing on getting things done all the time, that I no longer know how to find that calm, peaceful space within me where I find clarity. I know I need time to reflect, to be with myself with no agenda, and the answers will emerge – but I haven’t done that …
In his book, The Ride of a Lifetime, Bob Iger, the CEO of Disney, compellingly tells the story of the time he was in Shanghai to open Disney’s first park in China. He was preparing for a grand, star-studded event, when he got the news of a little boy succumbing to an alligator attack in …
